Privacy Policy

Last updated: November 2025

Data Protection

Your data is secure and encrypted

Secure Payments

We never store payment details

Transparency

Clear information on data usage

Your Rights

Full control over your data

Information We Collect

We collect the following information when you use our website:

  • Personal Information: Name, email, phone number, shipping address
  • Order Information: Products purchased, payment method, order history
  • Technical Information: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, time spent, search queries

How We Use Your Information

  • Process and fulfill your orders
  • Communicate about orders, shipping, and customer service
  • Send promotional emails (only if you opt-in)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

Data Sharing

We may share your information with:

  • Service Providers: Shipping partners, payment processors, hosting services
  • Legal Requirements: When required by law or to protect our rights
  • We do NOT sell or rent your personal information to third parties

Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, track your cart, and analyze site traffic. You can disable cookies in your browser settings, but some features may not work properly.

Data Security

We implement industry-standard security measures to protect your data. This includes SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

For return and refund queries:

  • Email:contact.4dropshop@gmail.com
  • WhatsApp: +91 9769777006
  • Response time: Within 24 hours