We accept UPI, Credit/Debit Cards, Net Banking, Paytm, and Cash on Delivery (COD). All online payments are processed through secure payment gateways like Razorpay.

Yes, COD is available for most locations across India. However, some remote areas may not have COD service. You can check availability at checkout.

Once your order is shipped, you'll receive a tracking number via email and SMS. You can use this number to track your order on our website or the courier's website.

Yes, you can cancel your order before it's shipped. Once shipped, you'll need to follow our return process. Contact us immediately with your order number to cancel.

Delivery typically takes 3-7 business days depending on your location. Metro cities receive orders faster (3-5 days) while remote areas may take up to 7 day

Yes! We offer free shipping on all orders above ₹499. Orders below ₹499 have a flat shipping charge of ₹49.

We ship to all states and union territories across India. However, some remote areas may have longer delivery times. Enter your PIN code at checkout to check serviceability.

If your order is delayed beyond the estimated delivery date, please contact our support team. We'll track your package and resolve the issue promptly.

We offer a 7-day return policy from the date of delivery. Products must be unused, in original packaging with tags intact. Contact us within 7 days to initiate a return.

Contact us via WhatsApp or email with your order number and reason for return. We'll schedule a free pickup. Pack the product with all accessories and invoice, then hand it to our courier partner.

Once we receive and verify your return, refunds are processed within 5-7 business days for online payments and 7-10 days for COD orders (via bank transfer).

We currently don't offer direct exchanges. You can return the product and place a new order for the item you want.

Yes, all products sold on 4drop.shop are 100% authentic and sourced directly from authorized manufacturers and distributors. We quality-check every product before dispatch.

If you receive a damaged or defective product, contact us immediately with photos. We'll arrange a free return pickup and process a full refund or replacement.

Warranty varies by product and manufacturer. Check the product page for specific warranty information. We'll assist you with warranty claims if needed.

We strive to provide accurate product images. However, colors may vary slightly due to screen settings and lighting. Product dimensions and specifications are always accurate.

No, you can checkout as a guest. However, creating an account helps you track orders easily, save addresses, and get faster checkouts for future purchases.

Yes, we use industry-standard SSL encryption to protect your data. We never share your personal information with third parties. Read our Privacy Policy for more details.

We accept all major payment methods.

Log into your account and go to Profile/Settings to update your name, email, phone number, and addresses. Contact support if you need help with account changes.

You can reach us via WhatsApp at +91 9769777006, email at support@4drop.shop, or through the contact form on our Contact Us page. We respond within 24 hours.

Our WhatsApp support is available 10 AM - 8 PM, Monday to Saturday. Email support is available 24/7 with responses within 24 hours. We're closed on Sundays and public holidays.

Yes! We offer special pricing for bulk orders. Contact us with your requirements at support@4drop.shop or WhatsApp, and we'll provide you with a customized quote.